{"chat_sound_configurations": {"sound": {"message_sent": "https://sopro-assets.storage.googleapis.com/assets/sounds/chat-bubble/Message%20Sent.mp3", "message_received": "https://sopro-assets.storage.googleapis.com/assets/sounds/chat-bubble/Message%20Received.mp3", "chat_alert": "https://sopro-assets.storage.googleapis.com/assets/sounds/chat-bubble/Chat_Sent.mp3", "chat_message": "https://sopro-assets.storage.googleapis.com/assets/sounds/chat-bubble/Chat_Received.mp3"}, "is_sound_enabled": true, "sound_configurations": {"events": [{"event": "message_sent", "sound": "chat_alert"}, {"event": "message_received", "sound": "chat_message"}, {"event": "popup_message", "sound": "chat_message"}]}}, "cookie_duration": 14, "conversation_rating_configuration": {"is_conversation_rating_enabled": true, "question": "Overall, how would you rate your chat experience?"}, "appearance": {"is_history_retention_enabled": true, "widget_display": "icon", "privacy_banner": "", "widget_hovering_enabled": true, "is_always_set_cookie": true, "start_button": "Start a call", "brand_color": "#38d68b", "is_back_button_enabled": true, "listening": "Listening\u2026", "is_link_preview_enabled": false, "icon_url": "https://sopro-header-logo.storage.googleapis.com/783/7cdd09c4-50d1-11f0-964b-eeff4ec464ba_F%20logo.png", "messenger_input_hint": "Send a message", "bot_name": "", "widget_text": "", "voice_selection": {}, "bot_image": "https://sopro-avatar.storage.googleapis.com/783/ba4e1596-50d1-11f0-9b9f-e6f305ced301_Aaron%20Davis.jpg", "talking": "Speaking\u2026", "chat_interface_position": "right", "is_disclaimer_banner_enabled": false, "widget_mode": "chat", "is_branding_hidden": false, "is_delay_enabled": true, "is_voice_outgoing_enabled": false, "is_title_editable": false, "is_privacy_banner_enabled": false, "text_color": "#1e253e", "disclaimer_banner": {"content": "", "source": "", "plain_text": ""}, "is_emoji_enabled": true, "resume_button": "Resume call", "widget_icon": "https://sopro-chat-widget-icon.storage.googleapis.com/783/3f0d64d6-50d1-11f0-a913-e6f305ced301_F%20logo.png", "info_banner": "", "scroll_behaviour": "scroll_to_unread_message", "greeting_text": "How can I help you?", "end_button": "End call", "pause": "On hold", "messenger_prompt": "Freespace", "is_voice_incoming_enabled": false, "powered_by": "Sopro", "privacy_link": "", "typing_delay": 50, "powered_by_link": "https://sopro.io?utm_medium=chat_widget&utm_source=bot_referral", "is_info_banner_enabled": false, "custom_css": "div#chat-bubble-open {\r\n    background-color:#38d68b;\r\n    border-radius: 50px;\r\n}", "is_hide_input_disabled": false}, "language": "EN", "is_active": true, "conversation_key": "o36cUQqKLRE3065520257119maOLZBea", "custom_script": null, "preferred_bot_language": {"label": "English", "code": "EN"}, "ok": true, "typing_delay": 100, "retain_button_list_upon_selection": {"value": true, "mode": "clickable"}, "bot_lead_id": 1942, "triggers": {"message": {"text": "Hey there, how can I help you? \ud83d\ude03", "media": {"url": "", "type": ""}}, "trigger_event": [{"action": {"type": "auto_open", "parameter": null}, "conditions": [{"connector": "AND", "field": "user", "operator": "equal", "value": "new"}, {"connector": null, "field": "delay", "operator": "equal", "value": "10"}], "id": "trigger_1"}, {"action": {"type": "popup_message", "parameter": null}, "conditions": [{"connector": "AND", "field": "user", "operator": "equal", "value": "returning"}, {"connector": null, "field": "delay", "operator": "equal", "value": "10"}], "id": "trigger_2"}]}, "visitor_key": null, "bot_publish_key": "RDNocV46cgCX135143760932yeQmnPtx", "account_id": 783}